We understand how high streets and town centres work.

Paul is a strategic advisor in retail, hospitality, and planning with 25 years of experience. He has worked with Business Improvement Districts in London's West End and major regeneration projects like Regent Street and North West Cambridge, emphasising strategic thinking and local engagement.

Gary is an expert in Business Improvement Districts and Town Centre Management with 25 years in retail and property. Former CEO of New West End Company and Property Director at Bluewater, he prioritises balancing stakeholder needs with commercial sustainability.

Dan specialises in placemaking and public realm design, transport planning, and sustainability. He led major projects such as the transformation of Leicester Square, transport planning for Oxford Street, and regeneration of Charing Cross Road, focusing on attractive, comfortable, and accessible destinations.

Tony is an expert in safety and security planning, crisis management, and resilience. Former senior police officer, he co-founded My Local Bobby and consulted for ExCeL, with experience in international police advisory roles and understanding community challenges.

Leighton is a Fellow of the Institute of Place Management, specialising in place making and the experience economy for the last 20 years. Serving as the Director of Place making in various organisations, he plays a significant part in enhancing the urban landscape, supporting the vibrant experience economy, and community capacity building.

Carlos is a special projects expert with experience in hotel management, recruitment, and tourism associations. He assisted with the tourism industry's reopening guide, London's West End Christmas Lights, and corporate security procedures, focusing on innovative solutions.

Alexander is an expert in economic issues facing major cities, including planning, transport, and real estate. He is a non-executive chair of BIDs, Chief Economic Advisor to the London Property Alliance, and former Chief Economist at Arup.

Chrissie is a diversity and inclusion expert, with over 30 years in education and leadership consultancy. She advocates for equality, mentors leaders, and designs inclusive curricula, emphasising partnerships and creating environments where everyone can succeed.

Diane is an expert in intelligence and insights on retail and destination performance. She established footfall analytics and created a UK retail benchmark, transforming data into actionable insights for BIDs, destinations, and businesses.

Duncan’s expertise lie in customer insights with over 25 years of experience across various sectors. He provides clear insights for clients like Anglian Water and Scotland Food and Drink, working in partnership to achieve business goals.

Shaeren is a strategic consultant in brand development and retail marketing with over 30 years of international experience. She has held C-suite leadership roles and developed brand partnerships and consumer insight programs, focusing on strategic communication.

Expert in recruitment, employability, and training, Jackie is the CEO of Step Ahead. She delivers programs like Westminster Works and partners with Landsec for staffing solutions, also contributing as a speaker and career advisor.

Jace is an expert in global cities and capital investment, fundraising, and destination partnerships. He led London's investment initiatives, established Australia's first "Improvement District," and managed significant destination marketing strategies and customer insights projects.

Jim is an expert in insights and market research with over 30 years of experience. He specialises in travel and tourism research, delivering solutions-oriented findings with implications for business growth and achievement.

Kate is an expert in behavioral strategy and design, consumer behavior, and customer experience. She works on global store concepts and brand repositioning, focusing on subconscious decisions and creating strategic taps into people's brains.

Katie is an expert in destination promotion, creating vibrant and successful places by harnessing tourism. Her projects include Battersea Power Station launch and London's West End initiatives, with a focus on clear goals and creative delivery.

Kurt is an expert in tourism policy and strategy, with experience in government relations and strategy development. He held roles at Tourism New Zealand, VisitBritain, and the Tourism Alliance, focusing on policy and strategic planning.

Paul is a seasoned leader in facilities, asset, and operational management. He has a 24-year track record, including ESG initiatives at JLL and managing portfolios for UHNW families, focusing on efficiency and sustainability.

Pete is an expert in public affairs and political communication, focusing on tax-free shopping, government relations, and campaigning. He co-founded the Association of International Retail and currently advises Keir Starmer's team.

Barrister for 27 years, Sarah is an expert in town planning and licensing for the hospitality industry. She founded NEXSTART and advises on licensing regulations, emphasising navigating the regulatory labyrinth and addressing issues like noise nuisance.

A passionate advocate for inclusive growth, Darren remains committed to tackling housing inequality and ensuring that development creates thriving, resilient communities where everyone has the opportunity to succeed.

Hugh is a place branding and marketing expert. Managing Partner of a brand agency, he works across sectors like infrastructure and healthcare. His projects include East West Rail and Vauxhall One BID, focusing on bridging strategy and creative expression.